Overview
During my time at IBM, I designed a complex web form for a Australian solar energy company that would be accessed using their web portal. This web portal would have differing permission access for both customers and internal staff/contractors. The client needed an intuitive and seamless user interface that could manage the complex data requirements, as well as the adhere to regulatory processes.
My role
I was the UX Designer. My responsibilities included:
Extracting needs and pain points
Managing and contributing to client's Design Systems
Stakeholder management
Creating wireframes
Workshops
Visual Design and Interaction Design
Brand integration
Hand off to development
The Process
This was an 8 week project. After being debriefed with our senior designer, I ran workshops with the client to understand their key needs and pain points regarding the current state of their workflows end-to-end.
I worked closely with the client's design systems to construct the overall user interface. I ran workshops where I could demonstrate my understanding by preparing low fidelity wireframes to communicate user requirements for each persona. I also collaborated with our engineering team to ideate and measure feasibility and desirability.
A high level overview of this process is as follows:
The Final Product
The following designs have been redesigned to respect the privacy of our client. However please feel free to reach out, I'd love to have a chat about the process and the final product!
